Privacy Policy

The following privacy policy trans­par­ently and compre­hen­si­vely informs you about the data proces­sing on this website and your rights as a data subject.

I. Controller pursuant to Art. 4 Para. 7 GDPR

IMPLAVIO
Practice for Implan­to­logy, Peri­odontal Surgery and Oral Surgery
Dr. med. dent. Esther Kluk M.Sc.
Specia­list Dentist for Oral Surgery, Implan­to­lo­gist
Haupt­straße 87
12159 Berlin
T 030 51 56 52 79 0
F 030 51 56 52 79 9
praxis@​implavio.​de

II. Data Proces­sing

The practice IMPLA·VIO – Practice for Implan­to­logy, Peri­odontal Surgery, and Oral Surgery, Haupt­straße 87
12159 Berlin, collects user data when visiting the website (www​.implavio​.de) and is respon­sible for this data and its corre­spon­ding proces­sing in the sense of data protec­tion law.

1. Accessing the Website

When you access our website, our web servers tempo­r­a­rily store the following data (log files):

  • The IP address of the accessing computer
  • The location of the accessing computer
  • Date and time of access (in the server’s system time)
  • The HTTP status codes
  • Browser and operating system including version
  • The page of the website accessed by the user

This data is necessary to display the website and to enable and use navi­ga­tion and other functions and services of the site, as well as to resolve technical problems.
The legal basis for proces­sing is Art. 6 Para. 1 lit. f GDPR.

2. Hosting

We host the content of our website with the following provider: All-Inkl. The provider is ALL​-INKL​.COM – Neue Medien Münnich, Inh. René Münnich, Haupt­straße 68, 02742 Frie­ders­dorf (herein­after All-Inkl). For details, please refer to All-Inkl’s privacy policy: https://​all​-inkl​.com/​d​a​t​e​n​s​c​h​u​t​z​i​n​f​o​r​m​a​t​i​o​n​en/.

The use of All-Inkl is based on Art. 6 Para. 1 lit. f GDPR. We have a legi­ti­mate interest in the most reliable presen­ta­tion of our website possible. If corre­spon­ding consent has been requested, proces­sing is carried out exclu­si­vely on the basis of Art. 6 Para. 1 lit. a GDPR and § 25 Para. 1 TDDDG, insofar as the consent includes the storage of cookies or access to infor­ma­tion on the user’s terminal device (e.g., device finger­prin­ting) within the meaning of the TDDDG.

Consent can be revoked at any time.

Processor Agreement

We have concluded a data proces­sing agreement (DPA) for the use of the afore­men­tioned service. This is a contract required by data protec­tion law, which ensures that the processor processes the personal data of our website visitors only according to our instruc­tions and in compli­ance with the GDPR.

3. Cookies

To make our website user-friendly, in addition to the data mentioned above, we use technical aids for various functions, espe­ci­ally cookies, which can be stored on your device when you use our website. When you access our website and at any time there­after, you have the choice of whether to generally allow the setting of cookies or which indi­vi­dual addi­tional functions you wish to select. You can make changes in your browser settings.

Cookies are text files that are stored locally on your computer and assigned to the browser you are using. Cookies cannot execute programs or transmit viruses to your computer, but primarily serve to make the internet offering faster and more user-friendly. This website uses the following type of cookies:

  • Transient cookies: These, espe­ci­ally session cookies, are auto­ma­ti­cally deleted when the browser is closed or when you log out. They contain a so-called session ID. This allows various requests from your browser to be assigned to the common session and your computer can be reco­gnized when you return to our website.
  • Persis­tent cookies: These are auto­ma­ti­cally deleted after a specified period, which varies depending on the cookie. You can view the set cookies and their durations at any time in your browser settings and manually delete the cookies.

Mandatory, tech­ni­cally necessary functions for displaying the website: The technical structure of the website requires us to use tech­no­lo­gies, espe­ci­ally cookies. Without these tech­no­lo­gies, our website cannot be displayed (fully correctly) or support functions could not be enabled. These are generally transient cookies that are deleted at the end of your website visit, at the latest when you close your browser. You cannot opt out of these cookies if you wish to use our website. The legal basis for this proces­sing is Art. 6 Para. 1 S. 1 lit. f GDPR.

Optional cookies with your consent: We only set various cookies after your consent, which you can select during your first visit to our website. The functions are only activated if you agree and can, in parti­cular, serve to enable us to analyze and improve visits to our website, to faci­li­tate operation across different browsers or devices, to recognize you during a visit, or to display adver­ti­sing (possibly also to tailor adver­ti­sing to interests, measure the effec­ti­ve­ness of ads, or show interest-based adver­ti­sing). The legal basis for this proces­sing is Art. 6 Para. 1 S. 1 lit. a GDPR. You can revoke your consent at any time, without affecting the lawful­ness of proces­sing carried out before the revo­ca­tion.

Consent to Borlab’s Cookie Policy

Our website uses Borlabs Cookie’s consent tech­no­logy to obtain your consent to the storage of certain cookies in your browser or to the use of certain tech­no­lo­gies, and to document this in compli­ance with data protec­tion regu­la­tions. This tech­no­logy is provided by Borlabs GmbH, Rübenkamp 32, 22305 Hamburg (herein­after “Borlabs”).

When you visit our website, a Borlabs cookie is stored in your browser to record the consents you have given or any revo­ca­tion of those consents. This data is not shared with the provider of the Borlabs cookie. The collected data will be stored until you request that we delete it, delete the Borlabs cookie yourself, or the purpose for storing the data no longer applies. Mandatory statutory retention periods remain unaf­fected. For details on how Borlabs Cookie processes data, please visit https://​de​.borlabs​.io/​k​b​/​w​e​l​c​h​e​-​d​a​t​e​n​-​s​p​e​i​c​h​e​r​t​-​b​o​r​l​a​b​s​-​c​o​o​k​ie/.

Borlabs’ cookie consent tech­no­logy is used to obtain the legally required consent for the use of cookies. The legal basis for this is Article 6(1)(c) of the GDPR.

4. Contact via Email Address

It is possible to contact us via our email address. In doing so, we collect, store, and process the following data:

  • Your email address
  • as well as other personal data that you provide to us in your message.

This data is collected and processed exclu­si­vely for corre­spon­dence with you and for handling your request. The legal basis is Art. 6 Para. 1 S. 1 lit. f GDPR. If data proces­sing is no longer required for this purpose, your personal data will be deleted, unless legal retention obli­ga­tions prevent this. This data will not be passed on to third parties without your express consent.

5. Google Business Profile

The content on our pages can be shared in Google Business Profiles. Automatic transfer of user data to Google does not occur on our pages.

A Google Business Profile only estab­lishes contact between Google and the user when the user actively clicks on the profile. Upon contact, Google will collect and process infor­ma­tion about your visit to our website for its own business purposes. This proces­sing is not initiated or controlled by us. For further infor­ma­tion regarding the proces­sing of personal data, please contact Google or refer to their respec­tive privacy policy:

Google: https://​policies​.google​.com/​p​r​i​v​acy

6. Jameda Seal and Widgets

Seals or widgets from jameda GmbH, Balanstr. 71a, 81541 Munich, are inte­grated into our website. A widget is a small window that displays chan­geable infor­ma­tion. Our seal also functions similarly, meaning it does not always look the same, but the display changes regularly. While the corre­spon­ding content is displayed on our website, it is retrieved from jameda’s servers at that moment. This is the only way to always show the current content, espe­ci­ally the current rating. For this, a data connec­tion must be estab­lished from this website to jameda, and jameda receives certain technical data (date and time of visit; the page from which the request is made; used Internet Protocol address (IP address), browser type and version, device type, operating system, and similar technical infor­ma­tion) that are necessary for the content to be delivered. However, this data is only used for the provision of content and is not stored or otherwise used.

By inte­gra­ting this, we pursue the purpose and legi­ti­mate interest of displaying current and correct content on our homepage. The legal basis is Art. 6 Para. 1 lit. f GDPR. We do not store the afore­men­tioned data due to this inte­gra­tion. Further infor­ma­tion on data proces­sing by jameda can be found in the privacy policy on the page https://​www​.jameda​.de/​j​a​m​e​d​a​/​d​a​t​e​n​s​c​h​u​t​z​.​php.

7. Online Appoint­ment Booking

Online appoint­ment booking via Doctolib

The following link will take you to Docto­lib’s online appoint­ment booking system, our service provider for orga­ni­zing and conduc­ting online appoint­ment booking. By clicking on the Doctolib logo below, you will be redi­rected to the online appoint­ment booking. You will then leave the IMPLA·VIO practice website. Please note that the following link opens a website for whose content we are not respon­sible and to which our privacy policy does not apply.

You can find Docto­lib’s privacy policy at the following link: https://​res​.clou​di​nary​.com/​d​o​c​t​o​l​i​b​/​i​m​a​g​e​/​u​p​l​o​a​d​/​v​1​6​0​8​6​2​7​3​8​2​/​l​e​g​a​l​/​P​r​i​v​a​c​y​_​P​o​l​i​c​y​_​P​a​t​i​e​n​t​s​_​D​E​.​pdf.

8. Google Analytics

This website uses features of the web analytics service Google Analytics. The provider is Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland.

Google Analytics enables website operators to analyze the behavior of website visitors. In doing so, website operators receive various usage data, such as page views, time spent on the site, operating systems used, and the user’s location. This data is asso­ciated with the user’s respec­tive device. It is not asso­ciated with a user ID.

In addition, we can use Google Analytics to track, among other things, your mouse and scroll movements and clicks. Google Analytics also uses various modeling approa­ches to supple­ment the collected data sets and employs machine learning tech­no­lo­gies in its data analysis.

Google Analytics uses tech­no­lo­gies that enable user reco­gni­tion for the purpose of analyzing user behavior (e.g., cookies or device finger­prin­ting). The infor­ma­tion collected by Google regarding the use of this website is generally trans­mitted to a Google server in the United States and stored there.

Use of this service is based on your consent pursuant to Article 6(1)(a) of the GDPR and Section 25(1) of the TDDDG. You may withdraw your consent at any time.

Data transfers to the United States are based on the European Commis­si­on’s Standard Contrac­tual Clauses. For details, please see: https://​business​.safety​.google/​a​d​s​c​o​n​t​r​o​l​l​e​r​t​e​r​m​s​/​s​c​cs/.

The company is certified under the “EU-US Data Privacy Framework” (DPF). The DPF is an agreement between the European Union and the United States designed to ensure compli­ance with European data protec­tion standards when proces­sing data in the United States. Every company certified under the DPF commits to complying with these data protec­tion standards. For more infor­ma­tion, please visit the provider’s website at the following link: https://​www​.data​pri​va​cy​frame​work​.gov/​p​a​r​t​i​c​i​p​a​n​t​/​5​780.

IP Anony­miza­tion

Google Analytics IP anony­miza­tion is enabled. This means that Google truncates your IP address within member states of the European Union or in other signatory states to the Agreement on the European Economic Area before it is trans­mitted to the United States. Only in excep­tional cases is the full IP address trans­mitted to a Google server in the United States and truncated there. On behalf of the operator of this website, Google will use this infor­ma­tion to evaluate your use of the website, to compile reports on website activity, and to provide other services related to website and internet usage to the website operator. The IP address trans­mitted by your browser as part of Google Analytics is not combined with other data held by Google.

Browser Plugin

You can prevent Google from coll­ec­ting and proces­sing your data by down­loa­ding and instal­ling the browser plugin available at the following link: https://​tools​.google​.com/​d​l​p​a​g​e​/​g​a​o​p​t​o​u​t​?​h​l​=de.

For more infor­ma­tion on how Google Analytics handles user data, please see Google’s Privacy Policy: https://​support​.google​.com/​a​n​a​l​y​t​i​c​s​/​a​n​s​w​e​r​/​6​0​0​4​2​4​5​?​h​l​=de.

Processor Agreement

We have entered into a data proces­sing agreement with Google and fully comply with the strict requi­re­ments of the German data protec­tion autho­ri­ties regarding the use of Google Analytics.

9. Google Ads

The website operator uses Google Ads. Google Ads is an online adver­ti­sing program provided by Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland.

Google Ads allows us to display ads in the Google search engine or on third-party websites when users enter specific search terms into Google (keyword targeting). Further­more, targeted ads can be displayed based on user data available to Google (e.g., location data and interests) (audience targeting). As website operators, we can evaluate this data quan­ti­ta­tively by, for example, analyzing which search terms led to the display of our ads and how many ads resulted in corre­spon­ding clicks.

Use of this service is based on your consent pursuant to Article 6(1)(a) of the GDPR and Section 25(1) of the TDDDG. You may withdraw your consent at any time.

Data transfers to the United States are based on the European Commission’s Standard Contrac­tual Clauses. For details, see here: https://​policies​.google​.com/​p​r​i​v​a​c​y​/​f​r​a​m​e​w​o​rks and https://​business​.safety​.google/​c​o​n​t​r​o​l​l​e​r​t​e​r​ms/.

The company is certified under the “EU-US Data Privacy Framework” (DPF). The DPF is an agreement between the European Union and the United States designed to ensure compli­ance with European data protec­tion standards when proces­sing data in the United States. Every company certified under the DPF commits to complying with these data protec­tion standards. For more infor­ma­tion, please visit the provider’s website at the following link: https://​www​.data​pri​va​cy​frame​work​.gov/​p​a​r​t​i​c​i​p​a​n​t​/​5​780.

III. Data Transfer to Third Parties, Data Storage

Insofar as we involve service providers who assist us in proces­sing personal data or otherwise (e.g., hosting or other IT service providers) and these come into contact with personal data, this only occurs after the prior conclu­sion of a so-called data proces­sing agreement pursuant to Art. 28 Para. 2 GDPR, with which we oblige our service providers to process personal data only according to our instruc­tions and to treat them confi­den­ti­ally. The proces­sors only receive access to such personal data as is necessary for the fulfill­ment of their services for us.

In other cases, we only transfer personal data if this is permis­sible due to legal provi­sions, for example, if we are obliged to do so by law or by an official or judicial order (Art. 6 Para. 1 S. 1 lit. c GDPR) or if the data subject has consented to the transfer (Art. 6 Para. 1 S. 1 lit. a GDPR).

Should personal data be trans­ferred to a third country, we have taken appro­priate measures to ensure that the level of protec­tion for natural persons guaran­teed by the GDPR is not under­mined. For this purpose, we have concluded standard contrac­tual clauses with proces­sors who process personal data in a third country as part of the data proces­sing agreement.

IV. Data Transfer to the USA

Some of our listed service providers transfer personal data to the USA. On July 10, 2023, the EU Commis­sion issued an imple­men­ting decision on the adequacy of the level of protec­tion for personal data under the EU-US Data Privacy Framework. The adequacy decision is based on the new Data Privacy Framework agreed between the EU and the USA (EU-US Data Privacy Framework), Art. 45 GDPR.

If a transfer to third countries is not possible on the basis of an adequacy decision by the EU Commis­sion pursuant to Art. 45 GDPR, we have taken precau­tions to ensure an adequate level of data protec­tion for the data transfer, for example, by conclu­ding data proces­sing agree­ments. These are contracts specified by the EU Commis­sion, under which the respec­tive parties commit to complying with appro­priate data protec­tion standards when trans­fer­ring data. The service provider thus provides specific guaran­tees for the protec­tion of data.

We can also carry out data proces­sing on the basis of consent. If consent is obtained, you will be speci­fi­cally informed about the data proces­sing.

V. Secure Data Trans­mis­sion

Our website is SSL-encrypted. You can recognize this by the address line “HTTPS”. SSL encryp­tion is a transport encryp­tion so that third parties cannot view your data.

VI. Your Rights

You have the right to receive infor­ma­tion about your personal data stored by us at any time to the extent of Art. 15 GDPR. In parti­cular, you can receive infor­ma­tion free of charge about the origin of the data, the storage location, the recipient, and the purpose. You can also request the correc­tion of your data if it is incorrect or incom­plete.

You can also request the blocking or deletion of your personal data stored by us, in accordance with Art. 17 GDPR. Insofar as retention obli­ga­tions prevent deletion, your data will be blocked for this purpose. You can request the deletion (“right to be forgotten”) of your data, if possible, at any time; as well as correc­tion and infor­ma­tion.

If you have given us consent to process your data, this consent can be revoked. In the event of a revo­ca­tion, the proces­sing of your data up to that point remains legally valid. The revo­ca­tion of consent to data proces­sing is therefore only possible for the future.

You also have the option, pursuant to Art. 20 GDPR, to have your volun­t­a­rily provided data trans­ferred to a third party upon request.

You are also entitled to lodge a complaint with the competent super­vi­sory authority at any time regarding data proces­sing. The competent super­vi­sory authority is generally the State Commis­sioner for Data Protec­tion of the respec­tive federal state.

BERLIN COMMIS­SIONER FOR DATA PROTEC­TION AND FREEDOM OF INFOR­MA­TION
ALT-MOABIT 59–61
10555 BERLIN
T 030 138 89 0
F 030 215 50 50
MAILBOX@​DATENSCHUTZ-​BERLIN.​DE
WWW​.DATENSCHUTZ​-BERLIN​.DE

Further­more, you have the right to request the rest­ric­tion of data proces­sing pursuant to Art. 18 GDPR.

You have the right to object, on grounds relating to your parti­cular situation, at any time to the proces­sing of personal data concer­ning you which is based on Art. 6 Para. 1 lit. e or f GDPR, pursuant to Art. 21 GDPR.

To exercise your rights, please contact our practice. The contact details can be found above.

VII. Topi­cality and Amendment of this Privacy Policy

This privacy policy is currently valid and was last updated in August 2025.
Due to the further deve­lo­p­ment of our website or due to changed legal or official requi­re­ments, it may become necessary to adapt this privacy policy accor­dingly. The current privacy policy can be accessed and printed by you at any time on the website.

You can submit your claims either by email to praxis@​implavio.​de or by mail.

As of August 2025.